Delivery & Return

Free worldwide delivery on every order, with tracking. Every Reqidas product is made to order, so you get a piece made just for you.

Reqidas help,delivery information,free worldwide shipping,custom order help

How Delivery Works

Reqidas is based in Heidelberg, Germany. Our products are made to order and manufactured as a single piece in Pakistan. You can order one piece, a lot or a bulk quantity. International shipping is free and already included in the price, so there are no extra delivery charges at checkout. Once your order is packed, we send you an email with your tracking information.

1. Choose your product and place your order

2. You receive an order confirmation by email

3. We make your order and ship it with tracking

4. Your order arrives at your door

Single piece orders

Domestic Delivery

Free domestic shipping, included in the price

FREE

Tracking information sent by email

Included

International Delivery

Worldwide shipping, cost depends on your

location

Tracking information sent by email

Included

Order just one piece made to your choice. Personalised items are made especially for you.

Lot & bulk orders

Shipment Weight: 70 kg

Shipping for 100 items orders

999,99 €

Custom branding and private label

On Request

Import duties and taxes (if any)

Paid by Customer

Shipment Weight: 850 kg

Shipping for 5000 items orders

1499,99 €

Custom branding and private label

On Request

Import duties and taxes (if any)

Paid by Customer

Planning a team order or a larger quantity? Contact us for a custom quote through our B2B page, reqidas.com/industry/.

Exchange or Return of Goods

Your satisfaction matters to us. If your order arrives damaged or defective, contact us and we will make it right with a replacement or refund.

Please note that personalised and made to order items are non-refundable unless they are faulty or damaged on arrival.

Before you contact us, please have these ready:

  • Your order number
  • A few clear photos of the item and, if relevant, the packaging
  • A short description of the problem

Contact us at contact@reqidas.com within a reasonable time after delivery. For full details, please read our Refund and Returns Policy.

FAQs

How long does it take to make and deliver my order?

Every item is made to order and manufactured as a single piece. Production usually takes 5 business days, followed by international delivery of about 7 to 9 business days. You will receive a confirmation email after you order and a tracking email when your order ships.

Do you ship to my country?

Yes, we ship worldwide. The shipping cost depends on your location.

Will I have to pay customs duties or taxes?

Depending on your country, import duties or taxes may apply on arrival. These are set by your local customs authority, and we have no control over them. If they apply, they are the responsibility of the customer.

Can I order just one piece, or a larger quantity?

Yes. You can order a single piece, a lot or a bulk quantity. For larger or branded orders, please visit our Industry page or write to industry@reqidas.com for a quote.

Can I return or exchange a personalised item?

Personalised and made to order items are non-refundable, because they are made specially for you. The only exception is an item that is faulty or damaged on arrival. In that case, contact us and we will help.

Need a Help?

  • +49 1522-5376-253
  • Messenger
  • Email: contact@reqidas.com
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Agent SaraI
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Hi! I am Sara from REQIDAS. How can I help you today?

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REQIDAS: Maßgefertigte Sportbekleidung, Handschuhe & Textilien

Reqidas entwirft und fertigt Sportbekleidung, Handschuhe, Lederbekleidung sowie Accessoires. Jedes Teil wird auf Bestellung als Einzelstück in Pakistan produziert – Sie können also sowohl einzelne Artikel als auch größere Mengen oder Großbestellungen in Auftrag geben. Wir versenden weltweit; die Versandkosten sind bereits im Preis enthalten.

Wir arbeiten zudem mit Vereinen, Teams und Marken zusammen, die individuelle Bekleidung oder eine eigene Eigenmarke (Private Label) wünschen. Wenn Sie auf der Suche nach einem Fertigungspartner sind, besuchen Sie unsere Seite für Geschäftskunden oder kontaktieren Sie uns unter contact@reqidas.com. Unser Büro befindet sich in Heidelberg, Deutschland.